Support Copilot v2

GPT-powered assistant embedded in the customer dashboard.

All projects
On track
LLMRAGIntegration
Overall progress72%
Lead
Sara Nilsson
Started
4/12/2025
Due
8/30/2026
Budget
$34,120 / $48,000

Milestones

  1. Discovery & data audit
    Completed · 5/10/2025
  2. Prototype & eval harness
    Completed · 6/24/2025
  3. Pilot rollout
    Completed · 5/2/2026
  4. Full production launch
    Target · 8/20/2026

Latest updates

Rolled out streaming responses to 40% of pilot users. Latency down 38%.
Sara Nilsson · 2026-07-01
Retrieval quality now at 91% on eval set (target 90%).
Ivan Petrov · 2026-06-18

Budget

$34,120
of $48,000 approved
71% used

Team on this project

  • SN
    Sara Nilsson
    Walldy
  • IP
    Ivan Petrov
    Walldy
  • MK
    Maya Kelemen
    Walldy