Support
Open a request, track existing tickets, or reach your account team.
Response SLA
< 2h
business hours, Mon–Fri
Support plan
Growth
shared Slack + email
Account manager
Sara Nilsson
sara@walldy.ai
| Ticket | Subject | Priority | Owner | Updated | Status |
|---|---|---|---|---|---|
| T-284 | Add Spanish to Support Copilot | medium | Sara Nilsson | 2 hours ago | in progress |
| T-281 | Weekly forecast export as CSV | low | Unassigned | yesterday | open |
| T-275 | SSO with Okta | high | Maya Kelemen | 3 days ago | resolved |
| T-268 | Increase rate limit on embeddings | medium | Ivan Petrov | last week | closed |